Overview Of Barna Recycling’s Household Mobile App Update

*COMPETITION TIME! *

We are giving four lucky customers the chance to win up to 6 months of free service (up to the value of €190.00) by Downloading the New Version of the household App
Any customer who has downloaded and logged into the App from 1st December 2021 to 30th April 2022 will be automatically included in the draw. Winners will be notified via email.

With a range of new and improved features, the upgraded version of our mobile app has been designed to help you manage your waste and recycling needs.

• For Android users: Simply uninstall the existing Barna Recycling App on your phone and search for Barna Recycling in the App Store and install the new version.
• iPhone users, on the other hand, should notice an automatic update of their existing app to the upgraded version.

Below we have provided an overview of new features and updates of the mobile app for effective household waste management.

Key Features & Benefits of Barna Recycling’s Household Mobile App

 

• Improved collection reminders: make sure you turn on your notifications
• View your collection calendar.
• View your bin collection history.
• Monitor the weight of the waste disposed.
• Pay and/or top up your account and view account transactions.  Use Snap Pay to safely and securely save your credit card details to the App and pay your Barna Recycling bill.
• Add Direct Debit details through Account Support.
• Contact our customer support team through Account Support for any queries

Overview of New Features

Below is an overview of new features we have introduced as part of our latest upgrade.

• Frequently Asked Questions (FAQ’s): A new FAQ section is now available to provide customers concrete answers to their questions surrounding billing, payments, collection and bin queries and additional services.

• Update Contact details or address: We have introduced quick and easy steps for customers to update your details on the app. *Once updated it can take up to 48 hours to reflect on the app*

Customer Account Support

What would you like help with today? Find solutions to common problems or get help from a customer care agent. Contact us.

Logging In and Security

To login to the household customer mobile app, you need to have your Barna Recycling user account number and PIN ready.

If you have forgotten our pin – you can recover it through the ‘Recover Pin’ option.
We have also added two-factor app authentication as another layer of security for our customers when accessing features and areas within the app that contain your personal or financial information. My account, Snap Pay and Support. This will require customers to confirm they are authorised to access the data listed.

A One Time PIN (OTP) will be sent to either the email or mobile number associated with the Barna Recycling Account via SMS. Upon entering the OTP, the App will confirm if the Passcode is correct. Once the customer clicks on Confirm Code. They will now have full access to the App.

They will only have to do this once per device. If they download the App to a second device, they will need to enter OTP for that new device.

Notice for Change of Collections!

Customers,

In order to catch up on the collections that didn’t take place last Thursday and Friday, our trucks are doing double shifts Monday, Tuesday and Wednesday this week. We hope to have most of the backlog cleared by Wednesday night. We will let customers know by text or email on the day prior to the collection taking place where possible.

We thank you for your co-operation while getting the backlog cleared.

Thank you for your patience,

The Barna Recycling team.

Christmas Collection Changes

Household customers due for collection on:

Christmas Day has been rescheduled to Saturday 23/12/2017
New Years Day has been rescheduled to Saturday 30/12/2017

All other collections due over the Christmas and New Year period will experience no change to their scheduled collections. 

Please leave your bins out the night before to ensure collection, as collection times may differ due to traffic, weather conditions and other circumstances on any given day.

 

St. Patrick’s Day Collection

St. Patrick’s Day is nearly upon us. Barna Recycling will be collecting bins as normal this Friday the 17th March. Please make sure to put your bins out the night before as some areas may be serviced earlier than usual due to the St. Patrick’s Day parades.

Read more